Your local pool & spa experts in Auckland West

A part of our super old 80’s filter head gave way a few hours before our Xmas party. Craig was super helpful and found us a part from a product they had in stock and sold it to me even though it was sub $25. Saved the day! Really appreciate that kind of service, especially given the low $ value of the part. Can recommend!

Excellence service and product range. I recommend getting your pool water tested here and paying the small fee versus the free options at some big box hardware stores. The hardware stores do not seem to calibrate their equipment and don’t understand pool chemistry - which results in some truly unusual (and wrong!) results. At one point (before I had better experience) I emptied my entire 17,000 L above ground pool because of their incompetence.

Amazing staff, Emma really helped me in a difficult situation on a Sunday. She was knowledgeable and efficient, able to diagnose the problem from a few photographs and order the replacement parts. Went above and beyond, highly recommend and commend the service!

We have had a new pool installed (and are first time pool owners). Poolwerx was recommended to us by the company who built our pool. Right from the first time I stepped through the door of the store I have felt 100% confident with the service we have received. Emma is knowledgable, practical and skilled advising about pool maintenance. The mobile staff are efficient, reliable and do an excellent job. Finally, we feel very satisfied that we have a one stop pool shop on our doorstep.

10 stars. Went in there in desperation for some advice before xmas. Staff was fantastic and was able to alleviate some of my fears. Better than what I got from the company that sold me the spa pool. Thank you again. PS I sent an email to you regarding possible next step with the fix, hope to hear from you soon!