Important note on Covid-19 and our services

Our mobile service is open. We are actively monitoring the Coronavirus (COVID-19) and following official Government guidelines. Our mobile service remains open across the country, and we will continue to act on official health advice. We all have a part to play to help reduce the spread of the virus, and we have put in place preventative measures for all our employees. We are increasing the frequency in which we disinfect commonly shared surfaces and are supplying our employees with hand sanitizers, disinfect wipes and sprays.

The health and safety of our clients is our priority. As New Zealanders across the country remain in lockdown to prevent the spread of COVID-19, we remain committed to ensuring the health of your pool and spa.

Poolwerx Classified as an Essential Service Provider or Provider of Essential Services

As sanctioned by MBIE, Poolwerx meets the criteria as an essential service for ‘Delivery of chlorine and other products for the urgent maintenance of swimming pools, spa and other water services’.

This means, starting immediately we are able to recommence our services in a reduced capacity to ensure the health and safety of pools and spas around New Zealand. This will include:

  • Delivery – You tell us the chemicals you need, we’ll deliver and leave the items in a pre-agreed safe space. Request a Delivery
  • Kerbside Water Testing – Place your water test outside the house, we’ll come and test it and leave the required chemicals for you to administer
  • Emergency Equipment Repair – Attending to equipment failure that results in water flooding or water health failure.

Why is Pool and Spa Maintenance Important?

Proper maintenance for pools and spas across New Zealand will help reduce the spread of COVID-19 and other illness associated with unhealthy pools.  If you don’t look after your pool, it could make you unwell.

Our Promise to You

We adhere to all health regulatory precautions to reduce the spread of COVID-19. This includes social distancing, team segregation, hygiene and contact-free deliveries and kerbside collection.

We’re here for all our clients, so whether it’s to book a delivery or you need some advice with your pool maintenance, get in touch and we can help.

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COVID UPDATE: Due to the current COVID-19 lockdown restrictions in Auckland South and Central Bays we will be offering ‘Test and Treat' while our stores and regular services remain temporarily unavailable.
For all other areas of NZ, pool servicing can now recommence, in line with government guidelines.