Retail and Administration Assistant
$24 - $26 per hour based on experience
Sydenham, Contract, Retail
Summer is coming & we need a Customer Service Superstar!
Part-time fixed term contract approx. 20 - 25 hours per week
Great team culture and opportunity for ongoing casual work
Since May 2019, Poolwerx Christchurch has been a trusted name in the local pool care scene, bringing Poolwerx to the South Island for the first time. What began as a small team has grown into a community of pool owners who now rely on us for expert service and advice across Canterbury and beyond.
We're looking for a friendly and proactive Retail & Administration Assistant to join our team for an immediate start.
This is a part-time fixed term contract working Monday - Friday 9am - 1pm. This is an ideal opportunity for a student or someone looking for summer work.
In this role, you'll be the first point of contact for our customers - both in person and over the phone. You'll take the time to understand their needs, build great relationships, and either connect them with the right team member or provide the right solution yourself.
Your day-to-day responsibilities will include:
Answering phone and email enquiries promptly and professionally
Assisting customers with product information and sales
Performing water testing for pools and spas, and recommending suitable treatments or products
Providing general administrative support to ensure smooth store operations
We're looking for someone with excellent communication skills, sound computer knowledge, and a genuine desire to help customers. You'll need strong attention to detail and ability to interpret and advise customers on water test results (training provided).
What We're Looking For:
Customer Service Expert - You're passionate about delivering exceptional service and going above and beyond for our clients. Building strong relationships and creating positive experiences comes naturally to you.
Team Player - You understand that success is a team effort. You'll work closely with others across the business, supporting each other to achieve amazing results for our customers.
Organised and Proactive - Summer is our busiest season, so strong time management and prioritisation skills are essential. You know how to balance what needs immediate attention with what can wait, keeping things running smoothly.
Why join us:
Pay rate negotiated subject to experience + a paid day off on your birthday
Uniform provided
Great team and fun social events - you'll need a sense of humour! (partners are invited)
Bosses who look after you
Opportunity for additional hours and ongoing casual work after the contract ends
Dive in… to the best of both worlds
We are keen to hear from you! Use the below form to apply now, or share this advertisement with someone you might know who could be our right fit.
The success of Poolwerx is built on an agile, authentic and inclusive workplace – one that promotes mutual learning, respect, dignity and cultural openness, and we welcome and embrace different perspectives and backgrounds. Don’t meet every requirement? If you’re excited about this opportunity but your past experience doesn’t align perfectly, we’d love for you to apply anyway.